Victor Instruments has dedicated itself to the design and manufacture of measuring instruments for over 30 years.VICTOR has also become a top brand for measuring instruments in China , but RuoShui the new brand will be used to replace VICTOR on the international market gradually. Here by, we declare that, during the transition period, all products sold in RuoShui official shop areoriginal products but will be supplied under logo VICTOR or RuoShui (depends on the inventory)，and enjoy the same after-sales service and the quality assurance policy.
Return and Refund
1,You have 7 days to contact us and 30 days to return it from the date it was received.If this item is in your possession more than 7 days.it is considered used and we will not issue you a refund or replacement .There are no exceptions!Shipping cost is bear by both seller and buyer in half.
2.All returned items must be in the original packaging and you must provide us with the shipping tracking number,specific reason for the return.
3.We will refund your full winning bid amount,upon receipt of the item in its original condition and packaging with all components and accessories included,after both buyer and seller cancel thetransaction from aliexpress,Or you may choose to have a replacement.
4.We will bear all the shipping cost if the product is not as advertised.
1.12 mouths manufacturer's limited warranty for defective items(excluding items damaged and/or misused after receipt).Accessories come with 3 mouth warranty.
2.Defective items must be reported and returned within the warranty period(and in the original packaging,if possible).You must tell us what the defect is and give us your order number,we do not repair or replace items with an expired warranty.
You agree to all of the above-listed policies upon ordering on Aliexpress!
We maintain high standards of excellence and strive for 100% customer satisfaction,Feedback is very important we request that you contact us immediately before you give us neutral or negative feedback,so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them.